Onboarding
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Show off SMS/Email before boarding
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Do not bring food, smelly food to the bus
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Do not smoke, drink alcohol or use drugs on the bus
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Do not bring flammable objects to the vehicle
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Do not litter in the bus
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Do not make noise in the bus
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Take off shoes or sandals before boarding
Hand Baggage
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The total weight of hand baggage item(s) must not exceed 30 kgs
Children & Pregnant Passengers
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Children under the age of 05 or under 100 cm are allowed to share seat/bed with their parents
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Children from the age of 05 or from 100 cm have to buy ticket as adult
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Pregnant women need to ensure health during the trip
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The operator has the right to cancel tickets if passengers do not comply with the regulations on children and pregnant women
Cancellation policy
The following refund options are available:
- REFUND 100% including fee (more than 84 hours before departure)
- REFUND 75% excluding fee (more than 72 hours before departure)
- REFUND 50% excluding fee (less than 72 hours and more than 48 hours before departure)
Cancellation policy may be different for some payment methods.
| Departure |
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