Hue Camel Bus Office

We’re open Monday – Friday, 8 a.m. – 8:30 p.m.

Address: 62 Chu Van An, street, Hue City, Vietnam

Hotline: 0915 144 399

Frequently Asked Questions

Please read our FAQ before sending us a message.

Camel Bus provides premium amenities such as comfortable sleeper seats, air conditioning, free Wi-Fi, charging outlets, drinking water, and blankets. Additionally, the bus is equipped with clean restrooms to ensure passenger comfort throughout the journey.

You can easily book a Camel Bus ticket through our official website, mobile app, or by calling our hotline. With just a few simple steps, you will receive an electronic ticket sent to your email or via SMS.

Camel Bus offers multiple departure times throughout the day, including early morning, noon, afternoon, and late evening, to meet the diverse travel needs of our customers. You can check the detailed schedule on our website.

Camel Bus allows ticket cancellations and refunds if canceled at least 24 hours before departure. However, the refund amount will depend on the cancellation time. Please refer to our cancellation policy on the website or contact our customer service team for assistance.

Camel Bus provides pick-up and drop-off services at designated points. If you wish to request more flexible locations, please contact us in advance to arrange and confirm the details.

We warmly welcome foreign passengers to use Camel Bus services. Our staff is capable of communicating in English and is ready to assist you throughout the journey. You can book tickets and receive instructions in English on our website.

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